Legal

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Crusade Services Pte Ltd(“we”, “us”) collects, uses, discloses and protects your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

1. Personal data we collect

We may collect the following when you interact with us:

  • Contact details you provide — name, phone number, email address and any message when you submit our enquiry/booking form or contact us.
  • Usage data — pages visited, device and browser information, and similar analytics data collected via cookies (only with your consent).

2. How we use your data

  • To respond to your enquiries and provide quotations and cleaning services.
  • To arrange and manage appointments and follow up on your requests.
  • To improve our website and services.
  • To comply with applicable laws and regulations.

3. Cookies & analytics

We use cookies to understand how visitors use our site so we can improve it. You can accept or declineanalytics cookies using the consent banner; essential cookies needed for the site to function are always on. You can change your choice anytime by clearing your browser's site data.

4. Disclosure of your data

We do not sell your personal data. We may share it with trusted service providers who help us operate (for example, website hosting, email delivery and analytics), who are bound to protect it and use it only for the purposes we specify, or where required by law.

5. Retention

We keep your personal data only for as long as necessary to fulfil the purposes above or to meet legal, accounting or reporting requirements, after which it is securely deleted or anonymised.

6. Your rights under the PDPA

You may, subject to the PDPA:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Withdraw your consent to our collection, use or disclosure of your data.

We will respond to such requests in accordance with the PDPA. Withdrawing consent may mean we can no longer provide certain services.

7. Contact us

For any questions about this policy or to exercise your rights, contact our Data Protection Officer:

Crusade Services Pte Ltd
Email: sales@crusade.com.sg
Phone: (+65) 6296 4156
Blk 25 Kallang Avenue #01-01, Kallang Basin Industrial Estate, Singapore 339416

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date.

WhatsApp us